Real peace of mind is what you should feel when shopping at delilahk.com. Our main objective is to offer you a pleasant, hassle-free and secure shopping experience. We understand how important your privacy is, and that is why we take all measures to protect all of your personal information.
INFORMATION WE COLLECT
When browsing delilahk.com, you may be asked for certain information, to name a few but not limited to: When browsing delilahk.com, you may be asked for personal information in certain circumstances not limited to the following: when placing an order, subscribing to our newsletter, responding to a survey, filling out a form, participating in a contest, setting up a user account or password, logging in as a registered user, searching for a product, providing information in your account, communicating with us by phone and/or email. These actions may give us access to your personal information, which will in turn help us improve our customer service, process transactions more efficiently, improve our website, personalize your experience, register you for contests, promotions and surveys, and give you the status of your order.
When using delilahk.com website, there are 2 types of information that may be collected, depending on the nature of your use:
1) Personal information
This pertains to all the information that can identify you as an individual, such as:
Contact information; name, postal address, phone number, email address;
Purchase history; products purchased, amount paid, method of payment, credit or debit card number, contact information of people to whom purchases have been shipped to;
User Preferences; products wish list, Website preferences.
2) Non-personal information
This pertains to any information that does not identify you as an individual, such as:
General information; postal code, city, country, age.
Web information; IP Address, browser, URL, pages visited.
Note: The above list is not exhaustive.
PROTECTING YOUR PERSONAL INFORMATION
To prevent information theft, delilahk.com uses a security measure called SSL (secure socket layer 256-bit encryption). SSL encrypts your private information like your credit card number to prevent it from being disclosed to third party users. Furthermore, we do not store any financial information in our server once a transaction is finished.
Internally, access to this personal information is strictly reserved to selected delilahk.com administrators and/or representatives. Please note that although we only deal with trusted companies for shipping purposes, the confidentiality of the information displayed on any package or shipment label cannot be guaranteed.
delilahk.com is not intended for children under the age of 13. Children under the age of 13 should not browse, register or purchase any products from the delilahk.com. delilahk.com does not deliberately collect any information from children under the age of 13.
HOW WE USE YOUR PERSONAL INFORMATION
At delilahk.com, we may use your information for a number of different purposes, such as:
- Processing and fulfilling orders accurately and ensure prompt delivery;
- Processing returns and exchanges and follow-up with customer orders;
- Contacting you about new products, promotions, or exclusive content;
- Improving the general use of delilahk.com website.
- Improving customer service;
- Sending periodic emails;
DISCLOSING PERSONAL INFORMATION WITH THIRD PARTIES
delilahk.com does not share, exchange, trade, sell or otherwise transfer to any third parties personal information. This is not limited to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We reserve the right to release your personal information if it is required by law, to respond to legal procedures, and/or to respond to a law enforcement request, and if necessary to protect the property, interests and rights of delilahk.com. Non-personal visitor information may be provided to other parties for marketing, advertising, or for other purposes.
delilahk.com may display links to other websites or Internet resources. Although we only do business with trusted entities, please be advised that the operators of these sites may collect your personal information. In order to learn more about their own practices towards privacy, we encourage you to consult their privacy policies before disclosing your personal information. Although we meet industry standards in terms of online security, we do not assume any responsibility for how third parties manage their privacy policies and therefore delilahk.com cannot be held liable in any circumstance. That being declared, delilahk.com cannot be held liable for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of the information submitted through third party Websites.
WITHDRAWING YOUR CONSENT
In accordance to the legal and contractual restrictions related to your use of delilahk.com, you may at anytime withdraw your consent to this Policy. Please send your written request by email at email@example.com.
Delilah.ca uses ‘’cookies’’, a technology that stores information on a Website user’s computer. Through subsequent uses of the Website, the cookies will recognize the user and his personal preferences, such as language settings. It may also be used to provide each user with personalized content and information to better respond to user’s needs such as saving user’s preference for future visits, and remembering the items in a purchaser’s shopping cart.
You can always have your computer notify you each time a cookie is being sent, or you can turn off all cookies. However, keep in mind that most websites will not function properly without cookies.